Training Plan 2025

Course Title:

Communication Skills for Project Managers

Course ID:

01 200125 0101 473ESH

Course Dates :

20/01/25

24/01/25

Course Duration :

5 Studying Day/s

Course Location:

London

Course Fees GBP:

£4,852.07

Vat Not Included in the price.
VAT may vary depending on the country where the course or workshop is held.

Course Category:

Professional and CPD Training Programs

Project Management

Course Certified By:

* ESHub CPD

* Professional Training and CPD Programs
Leading to : Executive Diploma Certificate
Leading to : Executive Mini Masters Certificate
Leading to : Executive Masters Certificate

Certification Will Be Issued From :

United Kingdom

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Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

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Course Information

Introduction

In the realm of project management, technical skills and knowledge are essential, but it is effective communication that often determines the success of a project.

The ability to convey ideas clearly, listen actively, and foster collaboration is integral to leading teams, managing stakeholders, and ensuring the smooth progression of a project.

Whether it’s in meetings, emails, reports, or one-on-one conversations, communication skills are critical for Project Managers to navigate complex environments and drive projects to completion.

This course on Communication Skills for Project Managers is designed to equip participants with the necessary tools and strategies to enhance their communication abilities.

It covers a range of techniques, from presenting project information to diverse audiences to managing conflicts and fostering teamwork through effective communication.

By mastering these skills, project managers will improve their ability to engage with stakeholders, team members, and clients, ensuring that projects are delivered successfully, on time, and within scope.

Upon completion of the course, participants will be equipped with a comprehensive set of communication skills that will help them lead projects more effectively, foster collaboration among team members, and successfully manage relationships with stakeholders and clients.

These skills will not only enhance project outcomes but also contribute to personal career growth and leadership development in project management.

Objectives

By the end of this course, participants will be able to:

Understand Communication Frameworks: Learn about different communication models and frameworks that can be applied within project management.
Develop Effective Communication Strategies: Master techniques for effective verbal, non-verbal, and written communication to ensure clarity and minimize misunderstandings.
Manage Stakeholder Expectations: Identify communication strategies for managing relationships with key stakeholders, clients, and team members.
Enhance Conflict Resolution: Gain the skills to resolve conflicts and misunderstandings through effective communication, fostering a collaborative project environment.
Enhance Presentation and Negotiation Skills: Learn how to present project updates and negotiate with stakeholders and team members in a professional and persuasive manner.
Improve Team Communication: Understand how to build a communication plan that aligns with the needs of the team and ensures smooth collaboration.

Who Should Attend?

This course is designed for:

Project Managers: Individuals currently working in or aspiring to project management roles who want to refine their communication abilities.
Team Leaders and Supervisors: Professionals who are responsible for leading teams within projects and want to improve their communication with their team and stakeholders.
Business Analysts: Those who are involved in project communication and need to understand the expectations and requirements of various stakeholders.
Project Coordinators and Administrators: Support staff in project management who assist with communication and documentation, and want to enhance their communication skills.
Senior Managers and Executives: Professionals who manage multiple projects and need to improve their communication with various teams and departments.
Anyone involved in projects: Whether you are working in a technical or non-technical capacity, improving communication is crucial for project success.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

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Course Outlines

Week 1

Day 1: Introduction to Communication in Project Management

Understanding the Importance of Communication: The role communication plays in the success of a project.
Key Communication Models and Frameworks: Exploring various models like Shannon-Weaver and Berlo’s SMCR.
Communication Styles and Types: Recognizing different communication styles and adapting to team dynamics.
Effective Communication Techniques: Verbal and non-verbal communication techniques to enhance clarity and engagement.

Day 2: Mastering Stakeholder Communication

Identifying Stakeholders and Their Communication Needs: Understanding who your stakeholders are and how to communicate with them effectively.
Developing a Stakeholder Communication Plan: How to create a tailored communication strategy for different stakeholders.
Managing Stakeholder Expectations: Techniques to ensure that stakeholders’ expectations are realistic and aligned with the project goals.
Dealing with Difficult Stakeholders: Strategies to handle difficult situations and manage challenging personalities.

Day 3: Communication for Project Teams and Collaboration

Building a Communication Plan for Teams: Developing a communication strategy that fosters collaboration and efficiency within teams.
Team Dynamics and Communication: How to facilitate communication within diverse teams, handling conflicts, and promoting inclusivity.
Facilitating Meetings and Brainstorming Sessions: Techniques to effectively run meetings, ensure participation, and manage group dynamics.
Virtual and Remote Communication: Tools and strategies for effective communication in remote or hybrid project teams.

Day 4: Conflict Resolution and Negotiation Skills

Understanding Conflict in Project Communication: How communication can lead to or resolve conflicts within a project.
Active Listening Skills for Conflict Resolution: Techniques for listening attentively and addressing misunderstandings.
Resolving Conflicts through Effective Communication: Approaches to de-escalating and resolving disputes in project teams.
Negotiation Skills for Project Managers: How to negotiate with stakeholders, clients, and team members to reach mutually beneficial outcomes.

Day 5: Presentation and Reporting Skills

Effective Project Presentations: How to structure and deliver impactful project presentations to diverse audiences.
Writing Clear and Concise Reports: Best practices for writing project reports that communicate key information effectively.
Visual Communication for Projects: The use of charts, graphs, and infographics to communicate data clearly and attractively.
Persuading and Influencing Through Communication: Techniques for persuading stakeholders and influencing decisions during critical stages of the project.